FREQUENTLY ASKED QUESTIONS

In the past, dentists have relied on full metal or metal occlusal restorations to meet the clinical demands of the most challenging cases. With the introduction of Zir-icon FC full contour zirconia, dentists now have an alternative to metal restorations that will meet both clinical and patient demands. Learn more about Zir-icon FC.

Your dentist may tell you they want you to come to our lab for a shade. You may be curious as to what to expect.

The reason your dentist is recommending you come to the lab is because we will be making your new tooth, called a crown, and we have over 100 shade guides to help find the right color to match your existing teeth. It is also a great time to learn more about you and your expectations for your new tooth.

When you get to the lab, you will be greeted and led in to our special shade room. What makes it special is it is designed solely for taking shades. Everything from the color corrected lights to the wall color has been carefully chosen so we can clearly see the color of your teeth.

A technician will use a combination of shade guides to match your tooth color. When using the guides, we are looking at hue, value and chroma, all three are important parts to getting your new tooth to match. We will then generate a formula specific to you, and take some photos so we can create your crown. The shade taking process takes about 15 to 20 minutes and involves no pain.

Once we make your crown, we would love to see you one more time before you see your dentist again. We will double check the shade of the crown we made for you and add any special touches needed to be sure your crown matches. No one can beat Mother Nature, but taking your shade at the lab helps us come close.

There have been rumors that the PFM (porcelain fused to metal) is dead. It is true that the number of PFMs prescribed has dropped and some labs have stopped offering them due to labor costs. But the fact is, the PFM is still a reliable, predictable restoration, especially when:
<ul>
<li>Retention is needed; the fits are great.</li>
<li>Dark dentin needing to be blocked out.</li>
<li>The biocompatibility of a highly polished knife edge collar can’t be beat, especially on deep subgingival margins.</li>
</ul>
So, yes, the PFM is alive and well and continues to be prescribed. The same goes with Full Gold Crowns.

Having a bite is a great way for us to verify the articulation, even with triple tray impressions.  It also helps us detect distortion. Please send bites, taken over the preps, with all cases.

Send DSLR camera photos in  .jpg format to advancedentalexport@gmail.com

No. Everything is made right here in the INDIA. We use only high-quality materials from trusted manufacturers.

YES, we know occasionally there are extenuating circumstances that require a case be rushed and we try to accommodate those cases to the best of our ability.  Because this disrupts the intricate schedule of our normal case flow often times requiring overtime and off-hour time for our technicians to complete, there is a rush fee for these cases and they need to be called in and pre-scheduled before sending to the lab at which time we will quote the cost for the rush. (See below under turn-around time)

Yes, we have been doing minimal/no prep veneers at TDL for almost 30 years.  We can now do IPS e.max for minimal and no perp veneers and have a beautiful result with a lot more strength than refractory.  They can be a great solution for patients not wanting their teeth prepped down, with a diastema to close, or as a smile enhancement option.  They cannot solve every problem, for tetracycline, dark or misaligned teeth, more reduction is required.  We can do small shade changes along with shape adjustments to create a better smile.  These veneers can be as thin as 0.3 mm thus helping to keep the veneers from being bulky.  We recommend doing a wax presentation case prior to these cases so that we can evaluate if any reduction is needed to achieve the desired results.

Yes, we have been working with digital impressions and we are happy to accept digital files from all the major digital impression companies.  We welcome the opportunity to take care of your digital needs, to find out more about integration with digital impressions please contact us anytime. Send file (advancedentalexport@gmail.com)

Advanced  Technical work is 6-7 working days in the lab, anything less than 10 working days will be considered a Rush. ( see below)

Implant work is 10-15 working days depending on the manufacturer anything less than 10 working days might not be able to be rushed but if we are able to, it will be considered a Rush.

1-5 units of regular PFM, E.max, Empress, Authentic, Lava, Full-Zirconia = 4 to 5 working days in the lab (6 or more units add 2 days) anything less than 4 working days will be considered a Rush Case.

Wax presentation cases = 5 to 7 working days in the lab (6 or more units add 2 days) anything less than 5 working days will be considered a Rush Case

We are committed to quality and excellence – period! When it comes to materials, we do not cut corners. We use reputable and dependable materials from the industry leaders.  Please call us if you would like to know specifically what we will be using in your restoration as our material list may change from time to time.

For area’s we deliver, please provide a due date prior to the day you need it back and we will deliver by 5:00PM. However, keep in mind our standard turnaround times which can be found on here (NEED TO CREATE A HYPERLINK TO WEBPAGE).  Cases requiring a quicker delivery will be charged a rush fee.

For those outside of our delivery area, please account for time to ship the case. Just give us a call and we will make sure we have the same expectations.

You will receive an invoice with each case that is delivered as well as monthly statement detailing the month’s activity. Additionally, your statement will include any previous balances.  You may render payment in the following methods:

We handle credit cards a couple of ways:

Fill out our credit card authorization form to leave on file and we will automatically bill your account and email you confirmation – Fast, Easy, Convenient!

Give us a call at +91 848 888 8877  to make a payment by phone, we’re happy to take this call!

We’re still working on it – but you’ll be able to make a payment through our customer portal in the near future.

Simply Dial  +91 848 888 8877  and speak to one of our super-helpful customer service agents. We currently pick up in the Surat Area, Ahemdabad , Baroda, Anand, Navsari, Valsad, Vapi, Mumbai.